BPM helps improve healthcare compliance

Thursday, July 12, 2012

Compliance with healthcare regulations is an important part of providers' efforts to improve overall medical care. Following the passage of the Patient Protection and Affordable Care Act, many hospitals and care facilities are scrambling to ensure that the technology they use meets compliance standards. However, according to FierceContentManagement, few providers are close to "true" compliance.

In order to close this gap and find the right technology for the practice, physicians or the facilities, the IT director needs to examine certain facts, such as size and type of practice. According to the news source, a key technology that can help improve compliance for any provider is business process management (BPM). Keith Dayton of Pegasystems told the news source that health insurance companies in particular can benefit from BPM.

"Companies that are able to leverage technology and predictive analytics to tailor plans and enrollment to individual patients will make the process more pleasant and attractive to potential enrollees," Dayton said. "By taking this action, health insurers will be able to be more competitive, and even thrive, in the new healthcare landscape."

BPM can help not only healthcare providers, but any company to better leverage predictive analytics and other technology to improve operations and general compliance goals. However, according to the news source, BPM can seem intimidating for smaller healthcare practices, due to cost restrictions and other reasons. In these cases, a scaled-down document management solution can help.

A certified and reliable solution for business process and document management can help any business, be it in finance or healthcare, balance costs and see productivity benefits while helping meet compliance regulations under the Patient Protection and Affordable Care Act and other legislation.

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