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Hours of operation
8:30am - 5:00pm Monday - Friday

(800) 800-956-9000   (813) 888-8288
hardware@image-1.com
Customer Information (* Indicates Required Field)
*First Name:
*Last Name:
*E-mail Address:
Date of Service:
*Company Name:
Call Number:
Service Tag and/or Serial Number
 
Directions: Based on the following scale of 1 (dissatisfied) to 5 (extremely satisfied), select the appropriate number that best answers the questions asked below.
   
1
Was your call answered in a timely fashion?
 1 2 3 4 5
2

How satisfied were you with the professionalism and courtesy of the Service Tech?

1 2 3 4 5
3
How well did the Service Tech explain the problem they found?
 1 2 3 4 5
4
How satisfied were you with theService Tech’s resolution of the issue?
 1 2 3 4 5
5
Did the Service Tech offer tips on how to better use the equipment and/or avoid further problems?
 1 2 3 4 5
6
How satisfied were you with the overall support call?
 1 2 3 4 5
 
 
Additional Comments:
   
This survey is for quality evaluation purposes only.