Document Management Client:
Grow Financial Federal Credit Union


Grow Financial Federal Credit Union

 

Grow Financial Federal Credit Union would like to take this opportunity to describe the outstanding work of Image One Corporation, our trusted technology partner. Since 1997, Image One has provided Grow Financial with superior information management software, hardware and software integration services.

Their expertise in technology and development has supported and enhanced a robust, comprehensive content management system utilizing ApplicationXtender, which is used in all 18 branches throughout our five-county Tampa Bay market area. This content management system also enables the electronic management of previously paper-based processes in our internal corporate departments, such as the Human Resources/People Development Group.

The solutions and services Image One provides have streamlined time-consuming, paper-based processes to dramatically improve efficiencies in the delivery of service to our members. For example, by scanning our loan applications, paper checks and other account-related documents into our ApplicationXtender database, this information is now immediately accessible by our Member Service Representatives.

Image One delivered our highly-customized ApplicationXtender Web Services on schedule, on budget and with high quality. The professionalism and dedication of the team at Image One was nothing short of exemplary. By integrating our systems with Webaccess, we can provide our members with up-to-date and accurate online banking account activity which is automatically populated with information stored in the ApplicationXtender database.  This integration also allows our members to choose electronic statements and opt out of receiving monthly paper account statements. The Image One team worked in close cooperation with our group to create an atmosphere and structure necessary to execute a successful project.

We highly recommend Image One Corporation for any project with complex requirements and a tight delivery schedule. Their work has made a very positive contribution for the employees and members of Grow Financial.