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Image One offers both Hardware and Software Support to our valued customers. We offer phone, e-mail, web based remote support, and in some instances, an on-site visit may be scheduled.
Image One's Hardware Support Survey
Customer Information (* Indicates Required Field)
First Name*
Last Name*
Email*
Date of Service
Company Name*
Call Number
Tag or Serial Number
Directions:
Based on the following scale of 1 (dissatisfied) to 5 (extremely satisfied), select the appropriate number that best answers the questions asked below.
Timely Fashion
1
2
3
4
5
Professionalism
1
2
3
4
5
Explanation
1
2
3
4
5
Resolution
1
2
3
4
5
Tips
1
2
3
4
5
Overall Satisfaction
1
2
3
4
5
Additional Comments
Support References
Hardware Support Request
Order Supplies
Scanner Driver Downloads
Hardware Support Survey