Document Imaging Software & Hardware Support

Image One offers both software and hardware support to our valued customers. We offer phone, e-mail, dial-up support, and in some instances, an on-site visit may be scheduled.

Software Support

Image One’s software support department has over 50 years of combined experience in the imaging industry. With certifications from Microsoft, OpenText, and Kofax, each software support team member has the expertise needed to troubleshoot any issue. Learn more…

Hardware Support

Customers with service contracts can expect to see a technician within eight business hours of placing a service call! Since Image One is centrally located, support personnel will arrive at your site quickly. Or, if you prefer, you may inform the hardware dispatcher that you wish. Learn more…