Mailroom & PO Box Scanning Service

Image One’s Mailroom and PO Box Scanning Service is a convenient and affordable way to manage mail for your organization. 

Image One’s Mailroom & PO Box Scanning Services can help save time and money. There are many benefits of using Mailroom & PO Box Scanning including:

  • Time savings: Customers no longer need to travel to a physical mailroom to check for mail.
  • Money Savings: Image One’s services can help customers save money on postage and other mail-related expenses.
  • Convenience: Image One’s services are easy to use and can be accessed from anywhere.
  • Security: Image One’s mailrooms are secure and all mail is handled confidentially.

Our Mailroom Claims Processing Experience

Image One has over 20 years of mailroom claims processing experience, which is also referred to as Digital Mailroom, Virtual Mailroom and PO Box Scanning. We’ve captured hundreds of millions of incoming claims from numerous clients around the world and securely transferred those encrypted claims on a daily basis using a secure FTP server.

Our clients appreciate how we capture any incoming claim format, process them in 24 hours and guarantee 100% data quality. Who else guarantees 100% of anything these days, and with a concierge level of service?

Our Clients

With the 20 years of mailroom experience, we have helped many organizations over a wide range of industries solve their mailroom concerns. Here are some examples of our clients (company names have been omitted for confidentiality):


Entertainment Conglomerate

For a company with over 180,000 employees, we receive the following via paper mail, UPS, FedEx, fax, and email and process 99% of it the same day:

  • Invoices: up to 1,000 paper invoices 2,000 emails with attachments per day
  • Travel & Expense reports: 5,000 documents per day
  • HR documents: up to 10,000 documents per month, depending on hiring volume

We then open, scan, index, and QC all incoming paper mail and sort by document type, while monitoring email and stripping off attachments. We then upload all documents via encrypted FTP.


Workers Compensation Insurance Payer: 1 Million Images per Month

We receive mail containing workers compensation claim forms and supporting documents from all over US. We then separate and prep all documents (remove staples, paperclips, sticky notes, etc.) and scan them at 200 dpi. We then conduct all indexing and quality control. We pick up these workers compensation claims every day and all is processed by 5pm.


Workers Compensation Insurance Network: As-Needed Scanning

For five of the network’s organizations, we receive claims in the mail, which includes workers compensation claims and billing documentation. Volumes range from 30-40 claims per week to getting a box at least twice a month containing up to 1,200 claims.



For arbiters that intervene on car accidents, we receive all documents for each case sent in to them. We open, add a barcode cover page and scan them onsite at their facility. We then index all document images and export them with web services via software we developed.


Hospital Network

We scan all personnel and terminated employee files to the tune of 25-40 boxes per month. These records come daily via FedEx for a string of hospitals around the US.