OpenText™ LiquidOffice™ is an intelligent forms automation platform that enables organizations to design and publish rich electronic forms, automating data collection, routing and processing to digitally transform forms-driven line of business processes. The solution uses business rules, routing and systems integration capabilities for improved efficiency, control, delivery of information, provision of products and to deliver a rich digital customer experience.
LiquidOffice enables organizations to easily design web forms for data collection across the enterprise, route forms and information for review and approval and automate forms-driven processes for improved efficiency, control and enhanced digital experiences. For line of business workflows involving people, information and content, LiquidOffice can have a significant impact on productivity, customer service and retention and the bottom line.
Forms automation software features
Forms automation software benefits
Automate information collection and business workflows to improve productivity of both internal and customer processes, and increase ROI for digital transformation projects
Improve the bottom line
Cut costs of processing employee and customer data, exchange information using automated form workflows and re-assign data entry teams to higher value activities
Manage governance, risk and compliance concerns
Ensure accurate information is gathered and used in all processes by implementing consistent data collection and validation, enforcing best practices and integrating with records management solutions to provide transparency and traceability
Exceed customer expectations and improve competitiveness
Enhance the customer experience with rich and modern interfaces for data collection, and improve responsiveness by efficiently processing requests for faster turnaround and responding to customers in minutes or hours, not days.