Credit Union Gains 1,280 Hours of Productivity with Document Management

Thursday, November 10, 2016

If you had an additional 1,280 hours of productivity from your workforce every year, what could you accomplish? Achieve higher levels of customer service? Work on special projects? Innovate new levels of differentiation?

Whatever you chose, it would be time you could reinvest in your organization, just as our client Grow Financial did by utilizing ApplicationXtender (AX) document management software.

Grow Financial

Grow Financial Federal Credit Union was founded to provide a safe place to save and borrow money for the military and civilian personnel of MacDill Air Force Base. It is now recognized as one of the leading credit unions in the US with 27 stores and $2 billion in assets from employees of more than 1,100 businesses.

Since partnering with Image One in 2001, we’ve implemented and supported Grow Financial’s use of AX document management. We’ve also facilitated Grow Financial’s integration of AX with Jack Henry Symitar for core financials) and Temenos Akcelerant’s loan origination system.

Impact of AX & Image One

Image One and AX delivered the following for Grow Financial:

  • AX Window Services: saves 780 hours of productivity every year by eliminating manual data entry for up to 300 member and loan applications received per day
  • AX Intelligent Capture: saves another 500 hours of productivity every year across 300 employees
  • AX Electronic Document Hosting: stores loan documents, member documents and electric credit card statements (now available to customers online)

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