Many companies, government entities and other organizations have realized the benefits of document management after implementing an electronic storage system. This allows former paper records to be stored on computers, where they can be accessed simultaneously by multiple individuals, and also ensures that the files will not be lost in the event of a natural disaster.
However, sometimes new systems have glitches. Recently, according to the Dayton Daily News, the United States Department of Veterans lost the records of a number of U.S. Army veterans in Ohio and West Virginia. As such, the veterans' G.I. Bill benefits were also misplaced, potentially affecting their financial status at colleges.
According to the Daily News, Ohio Governor John Kasich asked academic institutions to not let this mix-up effect the individuals with missing records, while the Ohio Board of Regents asked administrators to report the number of students affected.
The Toledo Blade estimated that around 20,000 records are missing.
The electronic storage of records is widely regarded as the future of document saving and sharing. As such, to make sure errors of this caliber don't occur again, organizations may want to invest in employee training so workers will know how to use the new system to the greatest advantage.
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