Image One Partner Spotlight – ETHERFAX Digital Document Exchange Solutions

Driving Business Process Automation Through Intelligent Information Management

Since 1994, Image One has helped organizations transform the way they capture, store, and manage information. Today, we proudly support more than 1,500 clients across a wide range of industries with end-to-end solutions designed to reduce the burden of inefficient front- and back-office processes. By combining document automation, data protection, and workflow optimization, we help our customers save time, reduce costs, and unlock the full value of their information.

At the heart of what we do is eliminating manual document labor. Through advanced scanning services and automation technologies, we enable organizations to move away from paper-heavy workflows and toward a secure, digital-first environment. Our goal is simple: make information more accessible, more secure, and more actionable—so our clients can focus on what matters most.

“We help our clients fully leverage their two biggest investments—people and office space—by eliminating manual document handling,” said Michael Cooney, Executive Director of Sales and Operations at Image One.

Simplifying Data Capture and Workflow Automation

Our solutions are built to manage the complexity of today’s data-driven environments. From high-volume document scanning and secure storage to mass data ingestion into enterprise systems, we streamline how information is captured, processed, and shared. By connecting data across departments and platforms, we help ensure critical information flows smoothly through business processes—without bottlenecks or delays.

One area where we deliver exceptional value is business process automation and digital mailroom solutions for unstructured data. Incoming correspondence, invoices, and other paper-based communications are automatically classified, routed, and stored, freeing teams from repetitive manual tasks. The result is greater efficiency, improved accuracy, and stronger compliance—while reducing administrative overhead.

Enhancing Secure Document Exchange with ETHERFAX

As we help customers modernize their information ecosystems, secure document exchange remains a critical requirement—especially in industries such as education, government, healthcare, and financial services. That’s why we partner with ETHERFAX to deliver cloud-based fax and secure document exchange solutions that meet the highest security and compliance standards.

ETHERFAX provides advanced encryption, HIPAA compliance, SOC 2® certification, and a GovCloud network engineered to meet FedRAMP HIGH security requirements. This allows our customers to confidently exchange business-critical information while maintaining strict regulatory compliance.

The flexibility of ETHERFAX’s hybrid architecture—available on-premise, in the cloud, or both—also enables us to deliver scalable solutions that grow with our clients. By leveraging cloud-based fax technology, organizations can eliminate the costs and complexities of traditional fax machines, analog phone lines, and on-premise infrastructure, while still supporting familiar workflows.

“ETHERFAX is nimble, and we complement each other well,” Cooney said. “Their hybrid architecture supports our mission of helping customers achieve digital transformation without disruption.”

A Trusted Partnership with a Shared Vision

Security and reliability are foundational to every solution we deliver at Image One.

“Faxing remains one of the safest forms of communication,” Cooney added. “Together with ETHERFAX, we’re helping organizations securely exchange information, automate workflows, and accelerate productivity.”

As our partnership continues to evolve, Image One and ETHERFAX remain committed to pushing the boundaries of how organizations manage, protect, and share information across its entire lifecycle.

To learn more about Image One and our intelligent automation solutions, visit www.image-1.com.