Kentucky introducing paperless constituent messaging system

Tuesday, September 30, 2014

Legislators and constituents in Kentucky will have a more efficient line of communication come next year. 

Marcia Seiler, acting director of the Legislative Research Commission, called for the General Assembly's constituent messaging service to go digital, and now it is happening, according to WKMS, the NPR station of Murray State University. The new messaging system will allow constituents to connect with local lawmakers immediately. 

In addition to the obvious environmental benefits of switching to a content management system, going paperless can provide a significant return on investment , according to the Association for Information and Image Management. A number of costs are eliminated, or at least cut down, when operating processes are digitized including data entry, retrieval and filing and printing. 

While a cost-benefit analysis of the messaging system hasn't been initiated, Seiler believes the savings will be significant. 

"Cut down on paper costs, cut down on staff time for printing and cutting and delivering paper to divide them," She told WKMS. "This is gonna, I think, be a good program for everybody." 

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